Birch HollowProperty Management

Meet the team

The people who look after your home

Birch Hollow Property Management is Emily and Austin Kidder. Work with us and these are the two people walking your property, answering your guests and taking your calls.

Portrait of Emily Kidder

Hi, I’m Emily Kidder

I discovered my passion for short-term rentals the same way many great hosts do: by opening my own home. What started as a simple way to welcome travelers quickly grew into something much more meaningful. I found myself energized by the entrepreneurship of it all: preparing a space with intention, communicating with guests, solving problems, and creating experiences that made people feel genuinely cared for.

Before stepping into the world of hosting, I spent seven years as an operations manager. In that role, I made sure every team member had what they needed to succeed: their voices heard, their concerns addressed, and their work supported. I learned how to juggle details, anticipate needs, and keep everything running smoothly behind the scenes.

Today, I bring that same dedication to the homeowners I partner with and the guests who pass through their doors. I believe that a well-run short-term rental is built on trust, communication, and thoughtful hospitality. I treat every property as if it were my own and every guest as if they were staying in my home.

For me, this isn't just management, it's stewardship. It's the joy of creating beautiful spaces, the responsibility of caring for someone's investment, and the satisfaction of knowing guests feel welcomed, safe, and valued.

Portrait of Austin Kidder

Hi, I’m Austin Kidder

My entrepreneurial journey started long before I stepped into real estate. In my early teens, I launched a dog toy business and spent my weekends selling products throughout New England. That early experience taught me how to build trust with customers, manage operations, and deliver consistent quality, lessons that continue to guide my work today.

My professional background is in manufacturing. The technical field has shaped me into a thoughtful, resourceful problem solver, a skill set that fits naturally into real estate. Working in manufacturing taught me how to assess issues quickly, understand how systems fit together, and find practical solutions that keep things running the way they should. When I'm managing a home, that means I approach every property with an eye for detail and a commitment to addressing small concerns before they turn into major repairs.

In property management, I blend hands-on know-how with a steady, service-driven mindset. Every home has its own quirks and maintenance needs, and I take pride in keeping each property safe, comfortable, and well cared for. Whether I'm coordinating repairs, improving a home's functionality, or making sure guests have a seamless experience, I bring reliability, clarity, and a genuine commitment to protecting the value of every property I manage.

Why “Birch Hollow”?

It starts at our own cabin. Oliver’s Outlook has birch trees standing in front of it, and they became our logo. Emily wanted a name to go with them, and she knew it wouldn’t be a pine: in Maine, everything is something-pine.

Birch felt like us, and when she went looking, nothing else was called Birch Hollow. A little whimsical, very Maine, and ours.

It all begins with a spark

Maybe you want a place to retreat to. Maybe you want a project property. Maybe you have more than you can handle. Or maybe you don’t know what you want, but you’re ready to make moves. We’re here to help make those dreams a reality, and to help you with your short-term rental.