Airbnb co-hosting
Managing an Airbnb can be a full-time job: guest messages, juggling cleaners' schedules, supply lists and more. As a co-host, we take the stress out of the day-to-day while you keep ownership of your listing. We don't need to own your listing, as some vacation rental and property management companies do. You stay the owner, and you control the level of access we have at all times.
Whether you're launching your first short-term rental or looking to improve an existing listing, we bring the expertise and structure your property needs to thrive.
Co-hosting is Airbnb's own way for an owner to bring in help. The listing stays in your account and in your name; we're added as your co-host and look after as much or as little of it as you'd like. And you can read every message between us and your guests, as it happens.
What we offer
Listing setup and business management
- Listing creation
- Creating your listing and writing its description, or reviewing an existing listing with suggested improvements. We research the area before we write a word, so the listing answers a guest's questions before they have to ask them.
- Calendar management
- Adjusting availability, preventing double bookings and optimizing occupancy.
- Calendar syncing
- Keeping your calendars in sync with other booking sites.
- Pricing adjustments
- Updating nightly rates for demand, seasonality and local events, using dynamic pricing tools and periodic manual reviews.
- Listing updates
- Refreshing photos, descriptions and amenities to keep the listing competitive.
- Multi-platform setup
- Setting up listings on Airbnb, Vrbo, Booking.com and other platforms, and connecting their calendars.
- Owner updates
- You can read every guest conversation as it happens, so we don't fill your inbox with reports. We reach out when there's something for you to decide.
Photography
- Photography
- Photographing the home ourselves, with drone shots and video where they help, or coordinating a professional shoot.
- Photo review
- Reviewing and optimizing listing photos as needed.
Interior design
- Staging
- Setting up the property for maximum appeal.
- Preparing your space
- Getting the property guest-ready.
- Interior design
- Full interior design services.
Guest management
- Messages and inquiries
- Answering booking questions, screening guests, and keeping communication timely and friendly.
- Check-in coordination
- Sending directions, the door code and what to know about the area two days before arrival, meeting guests in person if needed, and troubleshooting arrival issues.
- Check-out guidance
- Sending short, sensible check-out instructions the night before, confirming departure, and making sure house rules were followed.
- Support during the stay
- A quick note the morning after arrival, never the minute guests walk in, then questions, small issues and emergencies handled as they come.
- Guest pre-screening
- If you'd like it: setting guest standards and screening guests against them.
- Review management
- Writing guest reviews and encouraging guests to leave positive feedback.
- Automated messaging
- Creating and updating automated guest messages.
- Guest experience upgrades
- Welcome baskets and gifts, and welcome guides.
Cleaning and turnovers
- Cleaner scheduling
- Scheduling and managing cleaners so turnovers happen on time between bookings, and replacing any who don't meet the standard.
- Restocking
- Replenishing toiletries, linens, coffee, paper goods and other essentials.
- Laundry
- Washing, or coordinating the washing of, linens and towels.
Maintenance and oversight
- Routine inspections
- Checking for wear, damage or needed repairs, with a safety audit twice a year: smoke and carbon monoxide detectors, fire extinguishers, fireplaces, first aid kits, doors and windows that open freely, and any high chair or crib.
- Maintenance coordination
- Scheduling lawn care, snow removal, handymen, plumbers, HVAC technicians and more. If you already have someone you trust, we work with them; if you don't, we find them.
- Emergency response
- Handling urgent issues like leaks, lockouts and power outages. When a guest calls, Emily answers, and where your home has a smart thermostat we keep an eye on the temperature through a deep freeze.
- Inventory tracking
- Monitoring household items, furniture condition and amenities.
A stay, start to finish
A guest's first impression of your home is the listing. The moment they book, they get a thank-you from us and Airbnb's guidebook of things to do nearby, so the trip can start taking shape at home.
Two days before arrival they have everything they need: directions, how to get in, their door code, and the small things worth knowing about the area. We deliberately don't message them the minute they walk through the door. Nobody wants a notification while they're carrying in the bags. Instead we check in the next morning: how is everything, is there anything you need?
The night before they leave, they get check-out instructions that are short and make sense. After they've gone, a note thanks them, asks how we could make the next stay better, and invites a review. Anything they ask along the way, we answer ourselves.
How we write a listing
The summary a guest sees first is an elevator pitch: a few hundred characters with the highlights. The full description is where we slow down: what it feels like to pull into the drive, what you see when you open the door, so guests can picture themselves there.
Then the specifics guests actually ask about. Which beds are in which rooms. Whether the coffee maker is a Keurig or a drip. Whether the firewood and the propane are included. The trails, ski hills and lakes nearby, what the fishing's like, and where to get on the water.
And we're honest about the rest. A cabin down a dirt road with a hilly drive needs four-wheel drive in winter; backwoods Maine has bugs; a water view isn't the same as water access. Saying so up front means the right guests book, and to plenty of them, a rural cabin at the end of a dirt road is exactly the point.
Service tiers
Standard co-hosting
For involved owners who manage their own listing but want help with guests and operations. Includes guest communication, check-in and check-out, calendar management and reviews, and covers the full turnover cycle.
Premium / full service
For owners who want a completely hands-off experience. Everything in Standard, plus maintenance coordination, pricing optimization, listing and photo optimization, routine property inspections, and a custom welcome guide to the home and the area.
For pricing, book a free call.
Why us
Managing a short-term rental takes more than handing off keys and answering messages. It takes a blend of hospitality, business strategy and operational consistency, and those qualities define the way we manage every property. Our co-hosting service is built for owners who want exceptional guest experiences, reliable operations, and a partner who treats their property like their own.
Other services
It all begins with a spark
Maybe you want a place to retreat to. Maybe you want a project property. Maybe you have more than you can handle. Or maybe you don’t know what you want, but you’re ready to make moves. We’re here to help make those dreams a reality, and to help you with your short-term rental.